Certification Assistant

An exciting opportunity has arisen at Certifications at Taguig or Davao, Philippines for CERTIFICATION ASSISTANT.

As a Certification Assistant, you will support the certification process, ensuring that all necessary documentation and procedures are followed. Maintain and organize certification records and documents. Assist in the preparation and submission of certification applications. Ensure all certification activities comply with relevant standards and regulations. Liaise with clients, certification bodies, and internal departments to facilitate the certification process. Input and update certification data in relevant databases. And provide administrative support to the certification team, including scheduling meetings and preparing reports.

Are you a business-driven, innovative and result-oriented person, and do you want to be part of our international network? Then we are looking for you!

Tasks and responsibilities

• Assist in customer service and client profile management (get client information via phone calls and emails, instruct clients on filling in the application form, prepare offers, and conduct contract documentation)
• Maintain good relationships with the prospects & clients across all certification programs (Agriculture, Social, Textile, and Recycling programs among others)
• To be a focal contact point for the Clients, Auditors, and Certifiers during project contracting (pre-document verification, validation, day-calculation, etc.) and handing over for audit planning
• Systematic and frequent follow-up with the prospects and clients on service introduction and contracting (Application form, Offer acceptance, Other normative documents, etc.).
• Coordinate and/or review Organic Transaction Certificates (TCs) and Certificates of Inspection (COIs) between the Philippines and foreign offices (e.g., Sri Lanka and The Netherlands)
• Assist finance in preparing invoices and follow-up payments for each project (before audit and before certificate release), if deemed necessary
• Meet expected KPIs and submit monthly achievements
• Maintain up to date knowledge of the Control Union quality system, handled certification programs and related updates
• Any other related task assigned by the Managing Director and/or OM

Requirements

• Degree/ Diploma in Agriculture (Preferably majored in Crop Science/Agriculture Extension)
• Two (2) to three (3) years of working experience related to quality assurance and quality management (implementing and maintaining a quality system)
• Fresh graduate with good scholastic records may also apply
• Good command of spoken and written English
• Knowledge of specific quality management system standards/normative documents would be advantageous
• Knowledge of risks assessment
• Computer skills: Proficient in using Microsoft Office

Our Company

From our roots in agricultural inspections, Control Union have been operating for over 100 years and by now are engaged in many fields including inspections, certifications, logistics, collateral management and risk management etc. Our in-depth knowledge and experience covers all aspects of the supply chain in many industries including agriculture, textile, energy, forestry and sustainability etc.

Want to learn more about our company and the opportunities we offer in the region? Visit Control Union Philippines to discover more about our work and how you can be part of our team.

Disclaimer: Please do not expect our team to respond if you do not meet the specified requirements.