Assistant Manager - Commercial Training Division

An exciting opportunity has arisen at Klang, Malaysia for ASSISTANT MANAGER – COMMERCIAL TRAINING DIVISION.

As an Assistant Manager – Commercial Training Division, you will be responsible for overseeing the design, development, and implementation of training programs that support the commercial objectives of the organization.

Are you an organized, self-driven and service-oriented individual do you want to be part of our international network? Then we are looking for you!

Tasks and responsibilities

• Leadership and Management:
  – Lead and manage the Commercial Training Division team, including trainers and support staff.
  – Develop and implement strategic plans for the training division to align with organizational goals.
  – Set performance goals and conduct regular performance reviews for team members.
• Training Program Development:
  – Design and develop comprehensive training programs for commercial teams, including sales, marketing, and customer service.
  – Ensure training programs are up-to-date, relevant, and effective in meeting the needs of the business.
  – Collaborate with subject matter experts to create specialized training modules.
• Training Delivery:
  – Oversee the delivery of training programs, ensuring consistency and quality across all sessions.
  – Utilize a variety of training methods, including in-person, virtual, and blended learning approaches.
  – Ensure trainers are well-prepared and equipped with the necessary resources and materials.
• Evaluation and Improvement:
  – Develop and implement evaluation methods to assess the effectiveness of training programs.
  – Collect and analyze feedback from participants to identify areas for improvement.
  – Continuously update and enhance training programs based on feedback and industry best practices.
• Budget Management:
  – Prepare and manage the budget for the Commercial Training Division.
  – Monitor expenses and ensure training programs are delivered within budgetary constraints.
• Stakeholder Engagement:
  – Collaborate with senior management and other departments to identify training needs and align training initiatives with business objectives.
  – Build and maintain relationships with external training providers and industry experts.
• Reporting and Documentation:
  – Maintain accurate records of training activities, including attendance, feedback, and outcomes.
  – Prepare regular reports on training program performance and present findings to senior management.
• HRDF/ HRDC Application & Management:
  – Manage the entire HRDF process including registration, submission of claims, and reconciliation of payments related to training and develpment.
  – Ensure compliance with HRDF guidelines on hiring external trainer.
  – Prepare and maintain accurate records of HRDF invoices, training schedules, training materials and reports for auditing purpose.

Requirements

• Graduate in Business Management, Education, Human Resources, or a related field
• Minimum of 5 years of experience in training and development, with at least 2 years in a managerial role
• Proven experience in designing and delivering training programs for commercial teams
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to analyze data and make data-driven decisions
• Proficiency in using training software and tools
• Certification in training and development (e.g., CPTD, ATD) is a plus

Our Company

Founded in the Netherlands in 1920, Control Union specializes in certification, testing, and inspections across diverse sectors, including sustainable palm oil, food, agriculture, animal feed, textiles, minerals, forestry and forest-based products, biomass, biofuels, tourism, and oil and gas-related equipment, among many others.

Control Union (Malaysia) Sdn Bhd, established in 1987, has grown into a trusted partner in sustainability solutions. With 7 branches and nearly 200 employees spread across East and West Malaysia, we remain committed to fostering innovation, sustainability, and excellence.

Disclaimer: Please do not expect our team to respond if you do not meet the specified requirements.